Terms of Service.

1. About these terms

These terms govern your use of this website and the social media and sponsored content services provided by ELERION, s.r.o. ("Elerion", "we", "us"), a company registered in Slovakia.

Registered seat

Staroslovanská 1554/17, 040 18 Košice – mestská časť Krásna, Slovakia

Company ID (IČO)

36781282

VAT ID (IČ DPH)

SK2022381086 (§7a, registered since 29 June 2012)

Commercial register

Mestský súd Košice, oddiel: Sro, vložka č. 19856/V

By using this website or engaging us for a project, you accept these terms. If we sign a separate written contract with you, that contract takes precedence wherever it differs from this page.

2. Use of this website

You may browse this site and contact us through it. You may not use it to send unlawful, deceptive, or abusive content, attempt to gain unauthorised access to it, or interfere with its operation. We may withdraw or change the site at any time, and we do not guarantee uninterrupted availability.

The content of this site is provided for general information. It is not an offer capable of acceptance, and it does not constitute professional advice.

3. Services

We provide X account management, sponsored creator content, campaign concepts, social-first copy, publishing, and related creative services. The precise scope, deliverables, timeline, and price for any engagement are set out in the written quote or proposal we send you.

4. Quotes, orders, and prices

• The pricing packages shown on our website are indicative. They illustrate typical scope and are not a binding offer.
• A binding price arises only from a written quote we issue for your specific project. Unless stated otherwise, a quote is valid for 30 days.
• A contract is formed when you accept our quote in writing, including by email.
• Prices are stated in euro (EUR). Where VAT applies, the quote states whether the price is inclusive or exclusive of it.
• Third-party costs - hosting, domains, stock imagery, fonts, paid APIs - are not included unless the quote says so, and are recharged at cost.

5. Payment

• Unless agreed otherwise, we invoice a deposit before work begins and the balance on delivery. Longer projects may be invoiced in milestones.
• Invoices are payable within 14 days of the invoice date, by bank transfer.
• Late payment carries statutory default interest under Slovak law. We may also suspend work on overdue accounts after giving you notice.
• Recurring services such as hosting or support are invoiced in advance for the agreed period.

6. Your responsibilities

Projects depend on timely input from you. You agree to provide the content, branding assets, access credentials, and approvals we need, and to respond to requests for feedback within a reasonable time. Delays on your side move the delivery dates accordingly.

You confirm that any material you supply is either owned by you or properly licensed, and that our agreed use of it will not infringe anyone’s rights.

7. Changes to scope

Either of us may propose a change to the agreed scope. Changes take effect only once we have both confirmed them in writing, together with any adjustment to the price and timeline. Work outside the agreed scope is chargeable.

8. Delivery and acceptance

We deliver to the specification in the quote. You have 10 working days from delivery to review the work and report defects in writing. If we hear nothing within that period, the deliverable is treated as accepted. Reported defects that are our responsibility are corrected at no charge.

9. Intellectual property

• On full payment of all sums due for a project, we transfer to you the rights we hold in the final deliverables created specifically for you, to the fullest extent permitted by Slovak copyright law.
• We retain ownership of our pre-existing know-how, tools, libraries, and reusable components. Where these are embedded in a deliverable, you receive a perpetual, non-exclusive, worldwide licence to use them as part of it.
• Third-party components - open-source libraries, stock assets, fonts - remain subject to their own licences, which pass to you as they stand.
• Concepts, drafts, and rejected proposals remain ours.
• Unless you ask us in writing not to, we may show the completed work in our portfolio and marketing, using your name and logo for that purpose.

10. Confidentiality

Each of us will keep the other’s non-public business, technical, and commercial information confidential, use it only for the project, and not disclose it to third parties other than staff and subcontractors bound by equivalent obligations. This does not apply to information that is public through no fault of the receiving party, was already lawfully known, or must be disclosed by law. These obligations continue for 3 years after the engagement ends.

11. Warranties and defect liability

We provide our services with professional care and skill, using appropriately qualified people. We warrant that deliverables will substantially conform to the agreed specification.

We do not warrant uninterrupted availability or specific results from third-party social platforms, and we are not responsible for problems caused by changes you or a third party make after delivery, by third-party services outside our control, or by use outside the agreed specification.

Statutory rights in respect of defects apply as set out in the Slovak Civil Code or Commercial Code, whichever governs the contract.

12. Limitation of liability

We are liable for damage we cause in accordance with Slovak law. Subject to the paragraph below, our total liability arising out of an engagement is limited to the total fees you have paid us for that engagement, and we are not liable for lost profit, lost revenue, lost data, or indirect or consequential loss.

Nothing in these terms limits or excludes liability that cannot be limited or excluded by law, including liability for damage caused intentionally or by gross negligence, for harm to life or health, or any statutory rights you have as a consumer.

You are responsible for maintaining your own backups of content and data you provide to us.

13. Termination

Either of us may terminate an engagement in writing if the other commits a material breach and fails to remedy it within 14 days of being asked to. You may also cancel a project at any time, in which case you pay for work completed and for commitments we have already made on your behalf; deposits covering work already performed are not refundable.

14. Force majeure

Neither of us is liable for failing to perform because of events beyond reasonable control, including natural disasters, war, industrial action, failures of telecommunications or hosting infrastructure, and acts of public authorities. The affected obligations are suspended for the duration of the event.

15. Personal data

We process personal data as described in our Privacy Policy. Where we process personal data on your behalf as part of a project, we will enter into a data processing agreement with you under Article 28 of the GDPR.

16. Consumers

Our services are aimed at businesses. If you engage us as a consumer, Slovak consumer protection law applies, and nothing in these terms affects your mandatory rights under it - including, for distance contracts, your right to withdraw within 14 days, subject to the statutory exceptions for services that have begun with your consent and for content produced to your specification.

17. Governing law and jurisdiction

These terms and any engagement are governed by the law of the Slovak Republic. Disputes fall to the competent courts of the Slovak Republic. This does not deprive a consumer of the protection of mandatory provisions of the law of their country of habitual residence.

18. Changes to these terms

We may revise these terms from time to time. The version in force when your engagement is agreed is the version that applies to it. Changes to the website terms take effect when published on this page.

19. General

If any provision of these terms is found invalid or unenforceable, the rest remains in force, and the invalid provision is replaced by a valid one that comes closest to its commercial intent. Our failure to enforce a provision is not a waiver of it. You may not assign your rights under an engagement without our written consent.